How accessible are the website and the mobile application?

This website and the mobile application are partially compliant with the law on accessibility to digital public services.

What can you do if you are unable to use parts of the website or the mobile application?

If you need information from www.mälardalstrafik.se or the mobile application in another format, such as an accessible PDF, large text, easy-to-read version, audio recording, or braille, you can contact us. The response time is usually 2-3 days.

You can reach us in the following ways:

• Send an email to malardalstrafikkundservice@regionsormland.se

• Call 0771-22 44 40

Reporting accessibility issues on the website or mobile application

We continuously strive to improve the accessibility of the website and the mobile application. If you encounter issues that are not described on this page or believe that we do not meet legal requirements, please notify us so we can address the problem.

Supervision

The Agency for Digital Government (Myndigheten för digital förvaltning) is responsible for monitoring compliance with the law on accessibility to digital public services. If you are not satisfied with how we handle your feedback, you can contact the agency to report the issue.

Technical information about the accessibility of the website and mobile application

This website and the mobile application are partially compliant with Level AA of the Web Content Accessibility Guidelines (WCAG) version 2.1.

Content that is not fully accessible:

• Some color combinations do not have sufficient contrast.

• Not all content is accessible via keyboard navigation.

• A few input fields lack field labels.

How we test the website and the mobile application

In 2025, Mälardalstrafik will conduct a new review of the accessibility of the website and mobile applicaton.