Mälardalstrafik
Customer Service
If you need to contact Customer Service for questions and matters related to your journey with Mälartåg and Movingo, you can chat, write, or call.
You can find the contact details at mälardalstrafik.se/kundservice.
Head Office
Email: malardalstrafik@malardalstrafik.se
Phone: 08-402 76 00
Phone and email inquiries are answered on weekdays during office hours.
Visiting Address
Kollektivtrafikens Hus
Centralplan 3, 111 20 Stockholm
(Not for Customer Service inquiries)
Invoice Address
Mälardalstrafik AB
Kollektivtrafikens Hus
Centralplan 3
111 20 Stockholm
Invoices should primarily be sent as e-invoices via Peppol 0007:5564250610 or GLN 752556425061001. If this is not possible, they should be sent via email.
Request for Public Documents
Please contact the registry at malardalstrafik@malardalstrafik.se.
News & Press
Find the latest updates from Mälardalstrafik in our News Archive (in Swedish). In our Press Room in Swedish), you can also read and subscribe to press releases related to Mälardalstrafik’s operations. Press images and contact details for our press service are also available here.
Press
Are you a journalist looking to contact Mälardalstrafik? Read more under Press.
Photo & Filming Permits
If you want to film or take photographs onboard Mälartåg, a permit is required. Applications should be submitted via our operating company, Transdev.
Contact: pressjour@transdev.se
Film and photo permits
If you want to film or take photographs on board Mälartåg, you need a permit, for which you can apply via our transport operator Transdev.
Contact pressjour@transdev.se
Social media
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